北海道kiroro peak 日本

We recently stayed at Club Med Kiroro Peak and had an amazing experience thanks to the outstanding team led by Tatiana, the new Chef de Village. From the moment GO Beste welcomed us at the reception, we felt well taken care of. The food was consistently excellent, with Executive Chef Vincent and Sous Chef Ahmet delivering scrumptious meals every day. Special thanks also go to Alice at the ski room and the helpful boutique team — their friendly service really stood out.

The resort vibe at Kiroro Peak feels much more upscale compared to the jovial atmosphere we encountered at Club Med Kiroro Grand (we visited briefly and were squirted with water pistols — people may find it funny but it’s definitely not our idea of a premium experience).

While the service was impeccable, we were disappointed with the hotel hardware. The rooms at Kiroro Peak are tired and very small — especially compared to other Club Med ski resorts like Tomamu or Val d’Isère, the only other Exclusive Collection resort in the Club Med portfolio. It feels misleading for Club Med to market Kiroro Peak as part of the “Exclusive Collection” without making meaningful upgrades to the accommodations. Tatiana and her team are doing an incredible job walking a tightrope to keep guests happy, but it’s clear that the physical property does not currently meet the Exclusive Collection standard.

We strongly recommend Club Med reconsider the classification unless significant improvements are made — or at the very least, enhance the room experience with more upscale amenities to offset the shortcomings.

Thank you again to the wonderful team for making our stay memorable — it’s the people that made all the difference!

今シーズン4度目のキロロピークでしたが、行くたびにおもてなしのレベルが上がっています
今回は２８歳の娘と二人で行きましたが、娘も充実していたようです。
子供のいないホテルというのは独特の落ち着きがありリラックスできます
スタッフもフレンドリーで細かな気遣いをしてくれるので心地よいです
来シーズンも何回か行こうと考えています

這是一家ski in ski out 的度假飯店，服務人員服務態度非常好跟朋友一樣，而且飯店就在雪場裡面，出飯店門口就可以開始滑雪

We visited Club Med Kiroro Peak in Mar 2025 to experience the late winter skiing and were not disappointed. Even this late in the season, we had lots of snow and great fun.

Special thanks to Tom, Mersila, Ryan, Haru, Yutaro and Miltos from the ski/snowboard team; Agathe from the reception, Rakesh, Vincent, Maki and Elsa from the restaurant; Yosuke and Gita from the bar; Briac from the ski shop; Tiffany from the gift shop; and the ever talented John. These were GOs who made our stay especially enjoyable and memorable. Thanks so much!

This was my second stay at Club Med Kiroro Peak this winter season, and it felt like coming home. From the moment I arrived, I was greeted with such warmth by Chief of Village Tatiana and F&B Manager Elsa. Their hospitality truly elevated the entire experience.

Tatiana leads the village with such grace and energy—you can feel her positive presence everywhere. She’s not only professional and approachable but also genuinely engaged with the guests, which makes a big difference.

Elsa continues to impress with her exceptional attention to detail and passion for creating a memorable dining experience. She’s always around, checking in with guests, ensuring everything runs smoothly, and her warmth makes every meal feel extra special.

Club Med Kiroro Peak remains my go-to destination for a ski vacation—not just for the world-class skiing, but for the people who make the stay unforgettable. It is truly the best Club Med that I have stayed, can’t wait to return again!