Beidahu China

Above all else, you will get a different experience whether or not you can speak Mandarin Chinese. Most of the staff do not speak English, including the kids club and the ski instructors. This is my fourth club med and this Club Med (along with the others in China as I understand) are focused on the local Chinese market whereas the others that I have been to are for international travelers. The guests here were dominated by Chinese locals.

The biggest reason that I chose Club Med is for the ski lessons for my kids. They were near useless. They were put in a group of 10 (max 12), didn't speak English, and the instructors barely knew the level of any particular student, especially as the instructor often changes from day to day. This was not my experience in my previous Club Med resort. After two days, I gave up and hired a private instructor. I have posted the rates in the photos and it was not cheap, but felt that I had little choice. I also posted the ski rental rates as it can actually work out cheaper to rent onsite. I advise NOT to pre-book rentals. My initial room was also much smaller than the floorplan booked online and not what I paid for. While this was fixed shortly after check in, I do worry what would have happened if the hotel was fully booked and nothing else was available.

On the positive side, the GO was fantastic and very attentive. We went over Chinese New Year, and they had dragon dancing, fireworks, BBQ, and nightly entertainment. As far as non-skiing entertainment, I could not have asked for more. Over the holiday, the buffet was a feast, including seafood, lobster, and every roast meat I could imagine. My stomach was not big enough to eat everything that I wanted.

Beidahu as a ski resort is great and facilities are modern. As for the size, it is fair to just compare the numbers (lifts, runs) found online. If I lived closer, I would go again for the ski resort.

Great: the food, the nightly entertainment, the room. The staff make a great effort on these.
Not great: The group lessons. The price transparency.

Would I recommend this place? If you speak Mandarin Chinese and already know how to ski (i.e., don't need the group lessons), then I would say absolutely! Otherwise, it's a maybe depending on your circumstances. To be fair, it is cheaper than the Club Med in Japan or Europe.

The service and experience are outstanding. Everyone is very enthusiastic, creating a large family atmosphere. Each customer receives special attention. The dining options are diverse and complemented by attentive service. 🤍🤍🤍🤍

We loved our ski holiday at Club Med Bedaihu! Coming from Australia and not speaking any Mandarin, we were a bit worried before arriving but everyone made us feel so welcome. Candy explained the whole process and was so helpful. Candy was also a life saver when we left some important things behind. She organised for this to be urgently sent to us. We are so grateful for this excellent customer service.
The staff always found an English speaker to assist us. Harrison, the CDV, was very warm and friendly and present throughout the day with a warm smile. The bedroom was very comfortable and cleaning was spotless. What makes it a fantastic holiday for me is when I don’t have to cook and the food at the restaurant was wonderful. There was a lot of choice with Western and Chinese food. We all loved the beef Wellington. The restaurant staff were excellent in particular Leon and Allison. The bar staff were excellent as well and we enjoyed the cocktails. I had 2 very relaxing massages at the spa, thank you Annie. The ski slopes are literally just outside the hotel and the slopes were great. We rented the ski equipment from Club Med and it was great quality but you can get it cheaper at another rental in the ski hall but you probably need to speak Mandarin. Shoutout to Fran, Dave and Amit who were wonderful ski instructors. As we don’t speak Mandarin we asked for English speaking instructors but as there are not many, they cannot always guarantee it but worth asking. You need to try the onsen across the street which is included in the price. Thank you to Alan and his team for organising stemless transport to and from the airport.