Punta Cana Dominican Republic

We had the best time at Club Med in Punta Cana! What made it special was the amazing friendliness and hospitality of the GOs at the Village.

The daily activities are the best we could have ever asked for. Starting our day with Luca the Yoga Instructor, then onto the pickleball and tennis courts where the Tennis Team (Roman, Javier and Alvaro) were there to give a group lesson, play in if we needed a fourth player and after the courts joined us in evening activities.

The talented land sports team were on hand to do all the bocce tournaments, Acqua gym and twice daily volleyball tournaments. Enjoyed every second! The four brothers who work under Miguel were amazing and that team deserves an applause for the vibe they create there.

We were invited to a Tiara event where the entertainment was outstanding. Crystal, the Tiara Manager owned the floor with her music talent and dancing.

We came here with my wife, 2 kids, mom and brother. If I could give six stars I would. The G.O.s were AMAZING. Jorge at golf, Matthew Mike Jameson in sports, Louis in front desk… too many others to name. We cannot wait to come back.

First time back at this Club Med since 2019 (pre-fire). Overall, a great experience. We went with two other couples to celebrate a group milestone birthday. While this is a family resort, we did not have any children in our group. So, our experience is a little bit different.

First, thought the sports team at the village was outstanding! And, that flows from the top. Miguel, the Chief of Sports, was omnipresent. We met him our first day and saw and spoke with him every day of our stay. He quickly learned our names, always asked how things were going, and spent time to answer any questions we had. He is definitely a rising star in the Club Med system! Besides, Miguel, many of the sports team members made our stay very enjoyable. Brothers Jameson and Matthew led great Aquagym classes and constantly brought the energy. They always seemed to be hustling to the next activity they had to lead...but always with smiles on their faces and a positive attitude. We also were able to take advantage of the archery offered at the resort. Thanks to a quick lesson from Clement, we enjoyed our time shooting arrows! Another very pleasant and positive GO!

The water sports team was also very accommodating. In particular, Wolson gave a great sailing lesson and was also fun to talk to. While sailing conditions were not great, we were able to partake in other water sports activities. In particular, I would recommend going on the kayak excursion. It was a lot of fun!

Since our last visit to this Club Med, they have built a water park. While probably geared toward a younger crowd (i.e. kids), we went several times and had some fun using the 4 water slides. Nothing wrong with being a big kid! I should also note that the lifeguards were great here. Very much on their game.

As I mentioned, we were a more "mature" group. As a result, we decided to stay in the Zen Oasis portion (adults only) of the resort. The name fits! Very quiet and relaxing around the pool. We found the staff in this area very attentive, particularly Elode (who always had a smile on her face), Enora and Isaac. All of them quickly learned our names and always checked to see how things were going for us.

While we did not have any interactions with her as a result of her official duties (reception), we enjoyed the company of Leika on several occassions. Her warmth and humor were a highlight.

Only complaint is too much Titanium. Don't need to hear it 3 times/day!

As a returning guest, I enjoyed two new activities, Water Park and Kayak Excursion. I went to the Water Park most every afternoon except when I was on the kayak excursion. It was my first time staying in the Zen Oasis area. I recommend it. Isaac, Enora, Elode and Pepito took good care of us. The property looks fantastic. The main area Joia and Plaza were nice spaces. Miguel, Chief of Sports greeted us on Day One and checked in with us throughout our stay, everyday. Miguel was everywhere and always available to answer any questions or concerns. Youyou was full of energy and checked in with us each day. The Life Guards were fantastic. There are many pools and beach locations and the Life Guards were very attentive. I recommend taking a 9:30am Village tour with Leika. She is lovely and we enjoyed talking with her. Also take an archery lesson with Clement. Don't miss Aqua Gym with Jameson, Matthew, Michael. Or go jogging with them or take the Power Walk. Dani's Abs and Glutes class is a must. And Luc's Yoga is phenomenal. All of the bartenders were great but we found our favorite drinks were from Sahil. Wolson gives a great sailing lesson as we were used to different sail boats. I had all three instructors for Latin Dance classes. Take class and learn Salsa and other dances. It was a great trip returning to Punta Cana after seven years. We brought friends who were visiting for the first time. They loved it. Two friends had great tennis lessons with Javier. Our two other friends liked their excursion and the spa treatments. I look forward to the 5000 loyalty points for referring two new families to Club Med. The only negative was the sargassum, brown seaweed.

Visited Punta Cana Club Med on a spontaneous trip. In our group were two boys (10 and 11), me (41), and my parents (67 and 72), all in two rooms. We had only visited Cancun Club Med (which was absolutely loved) prior, so we had an idea of the pace and offerings at each location. Going in the off-rainy season is always a risk; the restaurants rotated nightly, which made the food hit-or-miss, but the service was never a hindrance. Everyone spoke English, Spanish, and French which was incredibly impressive considering my massage therapist was from Morocco! In our building (very close to the water park), we had guests on either side of our room, and we never heard them at all. It was at times a long walk going from the far end of the resort to the other end, but we had a very slow pace anyway. The resort was extremely clean and well cared for, and we deeply appreciated that, during the rainstorms around dinner time, cars were available to shuttle you (you had to call in advance), which was very helpful on elegant nights when you didn't want to get drenched. The kids did not participate in the kids club but took advantage of the amazing foam party, archery, the main pool and water slides, and kayaking. As a mom on a limited budget, we loved the no-tipping resort, and except for check-in with our luggage, we did not feel any pressure to tip. Nonetheless, it certainly aided our experience. Additionally, we took advantage of the spa. This was the absolute highlight of our trip, as they offered children's massages. The prices were excellent and even better than spas at home, but it was the service at the spa that stood out. From haircuts for the boys to children's and adult massages, facials for me (mom), and pedicures for all five of us, the spa went out of its way to accommodate us and make us feel comfortable. It was absolutely the best part of the trip, and I have yet to experience service with this level of hospitality on cruises or other vacation destinations. Another unique feature of Club Med was that the employees ate with the guests. We were able to make connections with two employees in particular who really made us feel welcome. One, Ana, who was my father's massage therapist in particular, joined us for dinner on more than one occasion, and my oldest (neurodivergent) really bonded with her so much that they played chess together twice, AND he learned some Spanish from her. No amount of money could match the care and happiness he felt and still talks about. I highly recommend Punta Cana, even in the off-season, especially the spa for families, and I felt the price was appropriately valued.